Frequently Asked Questions

Get answers to common questions about Classic Facial.

Your Classic Facial includes a double cleanse, exfoliation, mask with steamed towels, hydrating toner, serums, moisturizer and a relaxing massage. The therapist customises products to your skin type and explains aftercare to maximise results and comfort.

Yes. We use gentle, fragrance-free products and adjust exfoliation and mask choices for sensitivity. Your therapist performs a skin consultation and patch test when needed to ensure comfort and avoid irritation during the Classic Facial.

For most clients, scheduling a Classic Facial every four to six weeks supports cell turnover, hydration and pore health. Your therapist may recommend a personalised frequency based on age, skin concerns and homecare routine for optimal, lasting improvements.

Generally yes, but we adapt treatments and avoid certain active ingredients and intense exfoliation. Always disclose pregnancy during booking; your therapist will tailor products and massage pressure to ensure safety and comfort throughout the Classic Facial.

Avoid harsh acids, retinoids and waxing for at least 48 to 72 hours before your appointment. Arrive with minimal makeup and inform us of medications or recent treatments so we can customise your Classic Facial safely.

Most clients experience no downtime; gentle exfoliation may produce mild flaking or temporary redness for sensitive skin. We recommend sun protection and hydration post-treatment. Your therapist will advise at-home care to minimise peeling and maintain results after the Classic Facial.